TERMS OF SALE, SHIPPING & DELIVERY

  • DUE TO THE HAND DYED NATURE OF THE PRODUCT, ALL SALES ARE FINAL
  • IF YOU FEEL THAT THE ITEM YOU RECEIVED IS THE WRONG ITEM OR DEFECTIVE PLEASE EMAIL HOLLIMANSTUDIO@GMAIL.COM WITHIN 72 HOURS OF SHIPMENT DELIVERY FOR ASSISTANCE
  • ORDER PROCESS
  • HOLLIMAN STUDIO ships from Los Angeles, CA. All domestic orders and will be processed and shipped via UPS Ground within 2-3 business days, pending payment authorization and verification. If you require international shipping please email hollimanstudio@gmail.com before placing an order.
  •  MADE TO ORDER/PRE ORDER
  • Some styles are made to order (each made to order product is stated on the product description of the product page). For made to order styles please expect estimated shipping to be within 1 - 2 weeks after purchase unless otherwise stated. For pre order items, please expect delivery on the date stated on the product description.
  • USA SHIPPING
  • Orders will be processed within 2-3 business days upon purchase date. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via UPS Ground. Expedited shipping is available at additional cost. Please inquire via hollimanstudio@gmail.com. Signature upon delivery is required on all purchases made over $500 USD. If you'd like your package to be released without a signature required, please email HOLLIMAN STUDIO to release your parcel without a signature. HOLLIMAN STUDIO is not responsible for lost and/or stolen packages. Any items that are not signed for with direct signature will be shipped back to HOLLIMAN STUDIO. All fees to ship the package back to customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update.
  •  P.O. BOXES
  • Please note that UPS is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
  •  USA SHIPPING METHODS AND COSTS
  • Domestic US orders will be shipped via UPS Ground. Expedited shipping is available at additional cost charged to the customer separately. Please inquire via info@hollimanstudio.com.To estimate shipping and tax fees select state and zip code upon checkout. HOLLIMAN STUDIO is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
  • INTERNATIONAL SHIPMENTS - all duties and import fees are to be paid upon entry into destination country by the customer and are determined by local customs officials and can be paid via ups tracking link - HOLLIMAN STUDIO is not responsible for these fees and is the sole responsibility of the customer. Returns/refunds will not be granted.